Blood and Organ Donation
Would you take an organ if you needed one? Nearly everyone would. 96% of us rely on the other 4% to give blood. Please don't leave it to someone else.
To find our more information about blood and organ donation, please look at the following websites:
For routine Audit purposes, representatives of the Health Authority may request to look at patients' records. The auditors may not be medically qualified but are all bound by their contract of employment to respect confidentiality.
However, if you do not wish your notes to be used for this purpose, please inform the practice in writing and your notes will be annotated accordingly.
Are you a carer? A Carer is someone who looks after family, partners or friends in need of help because they are ill, frail or have a disability. The care they provide is unpaid. If you are a Carer we would like to know and you should tell the receptionist or doctor, or alternatively, there is a card available in reception for you to complete. More information is available at Carers UK (carersuk.org), Freephone 0808 808 7777 or Croydon Carers Centre (croydoncarers.org.uk), tel: 020 8688 7219. This information is intended to help us give you support as a Carer but does not directly access additional services.
Forms and Letters
Doctors completing forms or writing letters during surgery causes delay for other patients. Therefore, please allow at least five working days before collection of patients. Therefore, please allow at least five working days before collection of any completed forms or letters. A charge will be made for any forms or letters written not covered by the NHS.
Access to Medical Records
You have the right to view your health records in accordance with the Access to Records Act 1990. Please put your request in writing addressed to the Practice Manager. There is normally a charge for this service.
If you require an interpreter either call or come into the surgery and we will be happy to arrange this service. The service covers large range of languages but you must inform us at least three days before your appointment.
Due to the increasing incidence nationally of patients' allegations against health care professionals, when visiting the surgery for a medical examination you may be asked if you would prefer a chaperone to be present. Similarly, if you would like a chaperone present, please feel at ease to mention this.