About the Patient Participation Group

 

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The Patient Participation Group (PPG) is a group of patients registered with the surgery who have no medical training but have an interest in the services provided. The aim of the PPG is to represent patients' views and cross barriers, embracing diversity and to work in partnership with the surgery to improve common understanding. Please speak to a member of our reception team if you are interested in joining the group or contact us via Klinik 'General Enquiries' from our home page.

We try to meet every two to three months on a Monday lunchtime. View the agendas and minutes from the previous meeting below:

PPG Image

 

Previous Meeting Minutes

Date: 19th August 2024

Attendees: Claire Gallagher, Diana Rayner, Peter , Michelle Gavin, Pat Jenkins

Apologies: Davis Astill, Zoe Bell

 

GPs Are On Your Side

Michelle spoke about the new BMA campaign “GPs Are On Your Side”. This has been widely publicised in the waiting rooms and on Parkside’s website. The group discussed writing to our Members of Parliament. There was a suggestion that patients could write to both Members of Croydon South and North, to look at the disparity between the distribution of NHS funding between hospitals and GP Practices for conducting the same procedures. This is not for extra funding for GP salaries, as the media has portrayed.

 

Macmillan Coffee Morning 

The upcoming Macmillan Coffee Morning was discussed. We decided to defer this to September 2025 to allow the group more time to prepare, recruit more PPG members and therefore, raise more substantial funds for MacMillan Cancer Care.

 

Patient Feedback

Patient feedback was shared by Michelle: 94% of patients rated their experience at Parkside as “Very Good” or “Good” from the most recent monthly ‘Friends and Family Test’.

 

Recruitment of new committee members 

  • Parkside’s first flu clinics will be held on Saturday 5th October and Saturday 19th October, which is a good opportunity for recruitment.
  • We agreed that members of the PPG would attend the practice to engage with patients on the mornings of Wednesday 9th October and Wednesday 16th October. Two members will attend on each morning between 10am and 12pm.
  • Michelle has also asked Haidi, the practices’ NHS advocate, to attend the practice on 9th and 16th October to promote the NHS app and to answer any queries. Haidi will try to attend.
 

AOB

No other business was discussed, and no further meeting date was agreed.

Meeting closed at 12:10pm.
Patricia Jenkins

Date of next meeting: TBC